Refund policy

Effective Date: August 13, 2026

At Molly Dream, we want you to feel confident when shopping with us. If your purchase does not work out, we are happy to review eligible return and refund requests according to the policy below.

1. Return Eligibility

We accept eligible returns within 30 days of delivery.

To qualify for a return, items must:

  • Be unworn, unused, and in original condition
  • Be free from stains, odors, makeup, perfume, or other signs of wear
  • Have original tags attached, when applicable
  • Be returned with original packaging when applicable
  • Not be damaged, altered, washed, or otherwise modified

Items that do not meet these requirements may not be eligible for a refund.

2. Final Sale Items

Certain products may be marked as Final Sale at the time of purchase. Final sale items are not eligible for return or refund unless they arrive damaged or defective.

3. How to Request a Return

Before sending any item back, please contact us at hello@mollydream.com with your order number, the item you would like to return, and the reason for the return.

If the item is damaged or defective, please include clear photos showing the issue.

Please do not send any return package to our business or mailing address listed below unless you have received specific return instructions from our customer service team.

4. Return Shipping

Unless an item is received damaged, defective, or incorrect, the customer is generally responsible for return shipping costs.

Original shipping charges are generally non-refundable.

5. Damaged or Incorrect Items

If you receive an incorrect, damaged, or defective item, please contact us at hello@mollydream.com as soon as possible.

After reviewing your request, we may offer a replacement, refund, or another appropriate resolution.

6. Refunds

Once your returned item has been received and inspected, we will notify you whether your return has been approved.

If approved, the refund will be issued to your original payment method.

Please allow additional processing time for your bank or payment provider to reflect the refund.

7. Exchanges

We do not guarantee direct exchanges because product availability may change.

If you need a different size, color, or style, you may be asked to return the original item and place a new order.

8. Late or Missing Refunds

If you have been notified that your refund has been issued but have not received it, please first check with your bank or payment provider.

If the refund still does not appear after the applicable processing period, please contact hello@mollydream.com.

9. Contact Us

For return and refund questions, please contact:

Molly Dream
Email: hello@mollydream.com

Business Address:
101 Norwich Ct
La Vergne, TN 37086
United States

Please note: This address is for business correspondence only and is NOT a return address. Do not send returned merchandise to this address unless our customer service team has specifically instructed you to do so.